Knowledgebase
Change Retrieve Password in Blackbaud
Posted by Joe Trump on 24 January 2014 01:56 PM

The last BBNC update on 1/11 changed the process a bit for Blackbaud users to retrieve their pw.  The old process sent the user their pw in an email from The Office of Alumni Relations.  The new process sends the user an email from The Office of Alumni Relations with a link to reset their pw.  I’ve updated the documentation and put it in a folder on \\homer\computing\Blackbaud\user_documentation_pw

 

The old and the new documentation is there.  There is a document for alumni/recent grads trying to view their unofficial transcript and another for fac/staff trying to retrieve their Blackbaud pw.

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